Política de reembolso

All books sold by The Bookshelf are second-hand and pre-loved. Condition is described carefully in each listing, and we encourage you to read descriptions before purchasing.

We do not accept returns unless the item received is significantly different from its description.

If you believe there has been an error, please contact us at thebookshelfpt@gmail.com within 7 days of receiving your order. Include your order number and photos of the item. We will assess each case individually and, where applicable, offer a refund or replacement.

We do not offer refunds for change of mind.

All refunds are processed to the original payment method within 5–10 business days of approval.